DigiCoyote is committed to delivering superior quality service to each and every client. Our service doesn’t end when we hand over the final deliverables and project documentation. When you work with DigiCoyote we become your lifetime web and software development partner. We are dedicated to the success of our solutions; web and software. Therefore, we offer the following post-implementation services:
- Periodic contact to collect feedback on web or software performance.
- Collection and analysis of client satisfaction surveys to ensure that all aspects of the project meet your needs.
- Technical support team can send email reports of technical errors.
- As your organization grows, we create functionality suggestion reports in order to ensure that the website or software solution is functioning optimally.
- Monthly html emails detailing image optimization and placement techniques (website clients).
- There is a 100% warranty for the lifetime of DigiCoyote’s code.
- Yearly or monthly hosting packages are available on DigiCoyote’s dedicated server.
- We provide non-profit organizations with one year of free hosting after website development or re-design projects.
- Free on-call technical support (no billing tickets).
- Can provide website or software documentation at your request.
We are a flexible firm. We value our client relationships; therefore, we ensure that you are 100% satisfied. If you would like more information regarding our post-implementation services, please contact us today!
