DigiCoyote Software Inc.

FAQs

DigiCoyote has provided this page to help those who are shopping around for one of the following services: Web Design, Graphic Design, Multimedia, or Content Management Solutions. If you have a question that is not addressed here, or would like to speak to us in person, please Contact Us.


 

Why should I choose DigiCoyote?

There are several reasons why our client's choose DigiCoyote. One of the primary reasons is that we offer a 'one-stop shop' for all of your marketing needs, thereby generating continuity throughout your entire brand. DigiCoyote's services are affordable and our team of programmers and designers are dedicated, passionate, and highly experienced to providing you customized work that help you accomplish your strategic business goals.
 
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Where is DigiCoyote located?
DigiCoyote is located centrally in Vancouver, BC Canada.
 
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How long has DigiCoyote been in business?
DigiCoyote has been in business for over 5 years. The DigiCoyote's team combined brings 50 years of combined experience in web design, software development, and graphic design.
 
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Does DigiCoyote do primarily graphic design, or do you do back-end engineering too?
DigiCoyote is a software development, web design, and graphic design firm specializing in several technologies including: database programming, content management solutions. Business savvy combined with our creative intellect is the perfect combination to provide you with anything you can imagine!
 
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What languages do you program in?
DigiCoyote programs in the following languages:


  • PHP, Perl, CGI, Python
  • C, C++, Java
  • ASP, ASP.net, C#, Visual Basic, Visual Basic.net
  • JSP, Cold Fusion
  • HTML, DHTML, JavaScript, VBScript, CSS
  • XML, XHTML, XSLT
  • Lingo, ActionScript


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What database platforms do you use?
DigiCoyote uses the following database applications:


  • MySQL
  • Access
  • SQL Server
  • Oracle


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What server environments do you work in?
DigiCoyote works in the following server environments:


  • Apache 2 / Linux,
  • IIS / Windows 2000 Server


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What web development applications do you use?
DigiCoyote uses the following web development applications:


  • Macromedia Flash
  • Macromedia Dreamweaver


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What multimedia applications do you use?
DigiCoyote uses the following multimedia applications:


  • Adobe After Effects
  • Adobe Premiere
  • Quicktime
  • Windows Media
  • Real Player
  • Macromedia Director


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What audio applications do you use?
DigiCoyote uses the following audio applications:


  • Steinberg Cubase SX
  • Propellerheads Reason


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What 3D applications do you use?
DigiCoyote uses the following 3D applications:


  • Alias Wavefront Maya
  • Discreet 3DStudio Max


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What graphic design applications do you use?
DigiCoyote uses the following graphic design applications:


  • Adobe Photoshop
  • Adobe Illustrator
  • Macromedia Fireworks
  • Macromedia Freehand


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Why should I use DigiCoyote's services over a larger firm?
One benefit of choosing a smaller web design, software development, or graphic design firm is that you will get the 'one-on-one' attention that you need in order for us to create the BEST customized solution for you. We value our client relationships and this is relevant in the quality of service we provide. Larger organizations are very "procedural" often tweaking template work to seem customized, and allotting only specific number of client meetings per project. The end result is less effective. At DigiCoyote we will meet with you and submit re-designs as regular and often as needed in order to meet and exceed your expectations.
 
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What can a website do for me?
A website can do a number of things for you including, but not limited to:


  • Help you grow locally, nationally, and globally
  • Increase your market share
  • Increase profits, both on and offline
  • Increase your marketing reach
  • Assist in post-sale service
  • Improve customer service efficiency through online automation


If you implement a website strategically you will experience endless possibilities of growth and profit maximization.
 
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How will I use the website?
Every client has unique online objectives. It is important for you to analyze your possibilities before initiating the web development process. This will help you to better clarify your online objectives, and help us to provide you a website that suits your needs. Generally the primary purpose of a website is to communicate to your client's your professionalism, mission, competitive advantage, and distinctive competencies. Several clients include online brochures, press releases and surveys in order to better communicate with current and potential customers.
 
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Can you create a design for my website that will draw my customers away from the competition?
We will create a site that best suits your unique identity and communicates your business concepts, corporate culture and professionalism. We help your company enhance its professional image, attract new customers and achieve bottom line results. DigiCoyote provides: customization, dedication, and adaptation. We take pride in our ability to 1) provide sites that are creatively customized to communicate your unique identity, 2) provide dedicated service and support to ensure site success, and 3) respond to all of our clients needs.
 
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Can I see some of your previous work?
Yes! Visit our Portfolio section to see some of our previous work, and projects that we are currently working on. We feel this is extremely important in order for you to make sure that DigiCoyote is the right fit for your digital marketing needs.
 
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Do you partner in projects?
DigiCoyote has worked under contract for other web design firms.
 
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Do you optimize for high search engine rankings?
DigiCoyote is an innovator, destined to stay on top of the changing search engine requirements in order to ensure that our designs and code are the most up-to-date with the potential to reward with high rankings.
 
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Who will retain the copyright to the website once the design is complete and the website is launched?
DigiCoyote will look at each case individually. For the most part, the customer retains the copyright to the website. However, if a customer is looking for a simple "template like" design the copyright will be maintained by DigiCoyote.
 
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Can I contact previous DigiCoyote clients to view samples of some of your work?
Yes, if you would like a list of references please Contact Us. Or you can simply view our Portfolio to view some of our previous and current projects.
 
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Why do I need a website?
In today's new economy, communication of information is critical. Information technology has evolved into the 'Internet Era' people, communities, businesses, countries, and continents are connected primarily via the Internet. Not utilizing this efficient means of communication could eventually prove to be detrimental to your business well being. Having a website is the most cost effective, efficient, means to communicate to potential and current stakeholders your: primary reason for existing, values and ethical standing, products/services features and benefits, competitive position or advantage, sales, and contact information to name a few. Moreover, a DigiCoyote website will make sure you stand apart from the competition, this will work to increase your profits, market share, and business well being.
 
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I currently have a website, but it doesn't look the way I'd like it to look, does this matter?
Yes! If you are not happy with the way your website looks, it is not doing its primary job: conveying your distinctive identity. Appeal is everything, just as you would dress to impress for a job interview in order to 'WOW' your potential boss, your website should always look its best: images often speak louder than words. DigiCoyote will ensure just that. Our designers will submit re-designs until you are happy with the overall appearance, navigation and ease of use.
 
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I think my current website may need improvements, can you tell me where I should improve?
Yes! DigiCoyote would be happy to evaluate your current site and submit a proposal for recommended changes.
 
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How many pages do I need within my website in order for it to be considered a "good" site?
In order for your website to be considered "good" it must communicate your image, convey your message, and perfectly illustrate the benefits of your product or service. This can be done in 5 pages, or it may take 35 pages, depending on who you are, what the nature of your business is, and what objectives you want to meet.
 
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How long does it take for DigiCoyote create a website?
There is no concrete answer for this question. DigiCoyote strives to complete projects in a timely fashion; however, we do not rush to produce a mediocre design. We work hard and submit design proposals and redesigns until our clients are completely satisfied. However, DigiCoyote can give you an estimated time of completion based on the functionality, and size of your website.
 
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How will I keep my website up to date, will DigiCoyote maintain it once it is launched?
DigiCoyote can maintain your website once it's completed, however, we can also customize a content management solution for you. A content management solution is a cost effective, simple way for you to add, edit, delete and maintain your own content and pages within the website. Keeping your website up to date is very important; customers will only re-visit the site if you make their initial visit worthwhile.
 
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What are Content Management Systems?
The technical definition of content management is a system that allows you to organize, categorize, and structure information resources so that they can be stored, published, and reused in several ways. This enables you to collect and publish content, and store the content either as components, while maintaining the links between components.
 
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How often does a site need to be updated?
There is no concrete answer for this question. It is important for you to update your website as often as possible. Customers need to know that they are reading the most accurate up to date information. A current, fresh site will keep your clients stimulated.
 
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How do I find my competitors' websites?
You can search the Internet for key words, or Industry buzz words, this should direct you to some of your global competitors. It is a good idea for you to seek out your competition in order to make certain that you are competing accordingly. The most successful organizations continuously monitor their competitors to stay abreast Industry trends.
 
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What do I do once my website is active?
Once your website is launched it is a good idea to figure out how to direct traffic to your website. This could entail you adding your website address to corporate documentation, such as business cards, letterhead, brochures, and e-mail signatures, etc. It may even entail initiating an advertising campaign to advice current and potential customers that you are now available online. Your marketing plan should incorporate how you will generate traffic to your website in order to increase its effectiveness.
 
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How will current and potential customers find my website?
There are several methods for you to promote your site including, but not limited to:


  • Initiate an advertising campaign utilizing wide range of print based media,
  • Incorporate public relations,
  • Notify current customers,
  • Register your domain name with a variety of search engines.


The method(s) you choose is highly dependent on your current strategic and financial positions.
 
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What is Multimedia?
The definition of Multimedia according to the Texas A&M University Glossary is: systems that support the interactive use of text, audio, still images, video, and graphics. Each of these elements must be converted in some way from analog form to digital form before they can be used in a computer application.
 
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What is the difference between an Extranet and an Intranet?
An Intranet is a private network that is contained within an organization. An Intranet can consist of a single local area network, or many interlinked local area networks. The primary purpose of an Intranet is to share company access to applications or data amongst employees.

An Extranet is simply an Intranet that is partly accessible to outsiders who have a valid username and password. An Extranet provides diverse levels of accessibility to outsiders, for example: online banking allows users to transfer funds, pay bills, and check their balances, but may not allow the user to transfer funds to an outside account.
 
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What is browser-based software?
Browser-based software uses an Internet browser to create cost effective, ease of use, effortless set-up business solutions.
 
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What are the benefits of browser-based software?
One of the major advantages of browser-based software is that very little of the software and data reside on the desktop. The majority of data processing is done on the web server rather than on the workstation. Therefore, reducing the network traffic and freeing the desktop for more platform-specific matters.

Moreover, browser-based software is accessible from any computer with a web browser. This ease of accessibility is often reflected in operating efficiency. Web-based software is easy to install and configure, they can be fully incorporated into your corporate intranet or Internet website. They are often cheaper to develop than desktop software as you do not have to pay per computer licensing fees, and they usually provide more cross platform compatibility. DigiCoyote can always upgrade your applications as you evolve.
 
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Does DigiCoyote provide printing services?
DigiCoyote provides you with the designs and the applications printing companies require, but does not complete print jobs on site. However, we can co-ordinate the print jobs with a printer for you, at a premium price.
 
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